Effective Date: 2/13/25
1. Introduction
These Terms and Conditions ("Terms") govern your use of services provided by Stay On Track Coaching ("we", "us", or "our"). By purchasing or using our coaching services, you ("Client", "you", or "your") agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
2. Services Provided
Stay On Track Coaching offers personalized accountability coaching services designed to help you overcome obstacles and achieve your personal and professional goals. Our services include one-on-one coaching sessions, regular check-ins, progress tracking, and ongoing support.
3. Payment Terms
- Billing Cycle: Our coaching services are offered on a month-to-month basis with recurring billing, which begins on the first day of each month.
- Prorated Invoices: If your service begins in the middle of a month, a prorated invoice will be issued for the remaining days.
- Payment Due Date: Payments are due on the first day of each month.
- Payment Method: All payments are processed securely through Stripe, our third-party payment processor. By providing your payment information, you agree to be bound by Stripe's Terms of Service as well as our own.
- Late Payment Fee: If payment is not received within 5 days of the due date, a late fee of 1% of the invoice amount will be applied for each month that the payment remains overdue.
4. Cancellation and Rescheduling
- Monthly Cancellation: To cancel your recurring monthly service, you must provide written notice at least one month prior to the next billing cycle by sending an email to [[email protected]]. Failure to provide proper notice will result in the continuation of recurring charges.
- Session Cancellations: For individual session cancellations or rescheduling, please provide at least 24 hours’ notice.
- Rescheduling: We reserve the right to cancel or reschedule sessions due to unforeseen circumstances and will make every effort to reschedule at a mutually convenient time.
5. Refund Policy
- All fees for our coaching services are non-refundable, except where required by law.
- If you decide to discontinue services, you will not be entitled to a refund for any prepaid period.
6. Client Responsibilities
- The success of our coaching services depends largely on your active participation, commitment, and the implementation of the strategies provided.
- You agree to attend scheduled sessions, complete any assigned tasks, and maintain open communication.
- You acknowledge that coaching is a collaborative process and that outcomes depend on your consistent effort.
7. Confidentiality
- We are committed to maintaining the confidentiality of all personal information and session content, except where disclosure is required by law. - Confidentiality does not extend to any information you choose to share publicly.
8. Disclaimer of Warranties and Limitation of Liability
- Our services are provided "as is" without any warranties, express or implied. - We do not guarantee any specific outcomes from our coaching sessions. - In no event shall Stay On Track Coaching be liable for any indirect, incidental, or consequential damages arising from your use of our services.
9. Governing Law and Dispute Resolution
- These Terms are governed by the laws of the Commonwealth of Virginia. - Any disputes arising from these Terms shall be resolved through binding arbitration or in the appropriate Virginia courts.
10. Changes to These Terms
- We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a new effective date. - Continued use of our services after any changes constitutes your acceptance of the revised Terms. ## 11. Contact Information If you have any questions regarding these Terms, please contact us at: [email protected] --- By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.